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QuoteKit

Terms of use

Operator: J Live Solutions, 178 Currie Road, Durban, South Africa · info@jlivesolutions.co.za

Effective date: 15 October 2026
Provider: J Live Solutions, 178 Currie Road, Durban, South Africa ("QuoteKit", "we", "us")
Contact: info@jlivesolutions.co.za

These terms are an agreement between you and us for using QuoteKit. Please read them. By creating an account you agree to them. Some clauses limit our responsibility or put risk on you; we have put these in bold so they stand out, as the Consumer Protection Act (CPA) requires.

1. What QuoteKit is

QuoteKit is an online tool for South African freelancers and small businesses. With it you can:

  • keep a list of your clients;
  • create quotations with line items, with 15% VAT switched on or off;
  • download quotes and invoices as PDFs;
  • turn a quote into an invoice;
  • mark invoices as paid or unpaid, and see a dashboard of what's outstanding and what was paid this month.

QuoteKit is not accounting, tax or legal advice software. It does not file anything with SARS, and it does not collect money from your clients for you. You are responsible for making sure your quotes and invoices are correct and meet any tax rules that apply to you, including SARS tax-invoice requirements if you are VAT-registered.

2. Your account

  • You must be 18 or older and give accurate details.
  • Keep your password safe. You are responsible for what happens in your account.
  • Each account is for one person or business. Don't share your login.
  • Tell us straight away at info@jlivesolutions.co.za if you think someone else has accessed your account.

3. Plans

Free

  • Free while QuoteKit operates, with the limits shown on the pricing page. At the moment that means unlimited quotes and up to 3 invoices per calendar month.
  • We may change the free-tier limits. We will give you at least 30 days' notice by email before reducing them.

Pro

  • R49 per month, or R490 per year (on the annual plan you pay for 10 months and get 12).
  • Pro removes the monthly invoice limit. Any other Pro features are those listed on the pricing page at the time you sign up.
  • Prices are in South African rand and are the full amount you pay; nothing is added at checkout.
  • Card payments are not yet switched on. Until they are, nobody can be charged for Pro.

4. Founding customer offer

  • The first 10 paying Pro customers get Pro for R29 per month for 12 months from their first payment.
  • One founding price per business. We may ask you to confirm your business details, and we may refuse or withdraw the offer if we reasonably believe the same business is using more than one account to get it.
  • "First 10" means the first 10 customers whose first Pro payment succeeds through Paystack. When all 10 places are taken, the offer closes.
  • The offer applies to monthly billing only.
  • After the 12 months, your subscription continues at the standard Pro price (currently R49 per month). We will email you at least 30 days before the price changes. You can cancel before then if you don't want to continue.
  • If you cancel during the 12 months and come back later, the founding price does not restart; the standard Pro price applies.
  • The founding price cannot be exchanged for cash or transferred.
  • If you delete your account, you give up your founding place, and it isn't restored if you sign up again.

5. Billing, auto-renewal and price changes

  • Payments are processed by Paystack. You pay on Paystack's secure checkout. We do not see or store your full card details. Paystack's own terms also apply to the payment.
  • Monthly plans are charged in advance each month on the same date as your first payment.
  • Annual plans are charged in advance once a year. We will remind you by email at least 30 days before your annual plan renews.
  • Your plan renews automatically at the end of each billing period, and we charge the payment method on file, until you cancel.
  • Price changes: we may change Pro prices. We will email you at least 30 days before a new price applies to you. The new price applies from your next billing date after the notice period. If you don't agree, you can cancel before then. A price change never affects a period you have already paid for.
  • If a payment fails, see the Refund and cancellation policy for what happens next.
  • Paystack sends you a receipt for each payment. If you need an invoice from us, email info@jlivesolutions.co.za.

6. Cancelling and refunds

You can cancel Pro at any time. Your Pro access continues until the end of the period you have paid for. Refunds and failed payments are covered in the Refund and cancellation policy, which forms part of these terms. In short: a full refund within 7 days of your first payment; after that, annual plans get a pro-rata refund when cancelled, and monthly plans are not refunded but can be cancelled any time.

7. Acceptable use

You agree not to use QuoteKit to:

  • break any law, including tax, consumer and POPIA rules;
  • create false, misleading or fraudulent quotes or invoices, or pretend to be another business;
  • store personal information about your clients that you have no lawful reason to hold;
  • send spam or unlawful direct marketing;
  • try to get into other users' accounts or data, test our security without permission, or disrupt the service;
  • copy, resell or scrape QuoteKit, or use automated tools to overload it;
  • upload malicious code.

We may suspend or close an account that breaks these rules. Where it's reasonable, we will warn you first and give you a chance to fix the problem.

8. Your content belongs to you

  • You own your client lists, quotes, invoices, notes and business details ("your content").
  • You give us permission to store, process and display your content only so we can provide QuoteKit to you (for example to generate your PDFs). We do not use your content for any other purpose and we do not sell it.
  • You are responsible for your content and for having the right to use any client information you add. For your clients' personal information, we act as your operator under POPIA (see the Privacy notice).
  • You can download your quotes and invoices as PDFs at any time while your account is open. Keep your own copies of anything you need for tax or business records.

9. Our part

  • We own QuoteKit itself: the software, design and the QuoteKit name.
  • We will take reasonable care to keep QuoteKit running and your data safe. But QuoteKit is provided as it is and as available. We can't promise it will never be interrupted, slow or have errors, and we may need maintenance downtime.
  • We may improve, change or remove features. If we remove a main Pro feature you've paid for, we will tell you, and you may cancel and get a pro-rata refund for the unused part of your paid period.

10. Limits on our liability

Please read this section carefully.

  • We are not responsible for losses caused by mistakes in quotes or invoices you create, for unpaid client invoices, or for tax penalties caused by information you entered.
  • As far as the law allows, we are not responsible for indirect or consequential losses such as lost profit, lost business or lost opportunities.
  • As far as the law allows, our total liability to you for any claim is limited to the fees you paid us in the 12 months before the claim.
  • Nothing in these terms limits your rights under the Consumer Protection Act. Nothing limits our liability for gross negligence, fraud or wilful misconduct, or for anything else the law does not allow us to exclude.
  • As far as the law allows, you agree to cover our reasonable losses if a third party makes a claim against us because you broke these terms or the law (for example by misusing your clients' personal information).

11. Closing an account

  • By you: you can delete your account at any time in Settings (type DELETE to confirm), or by emailing info@jlivesolutions.co.za from your account email; we act on emailed requests within 30 days. Cancel any paid plan first. Deleting your account gives up any founding place, and it isn't restored if you sign up again. Download anything you want to keep, because your content is deleted as described in the Privacy notice.
  • By us: we may suspend or close your account if you seriously or repeatedly break these terms, don't pay, or if the law requires it. Where reasonable we will warn you first. If we stop offering QuoteKit altogether, we will give at least 30 days' notice by email so you can download your data, and refund the unused part of any prepaid period.
  • Sections that by their nature should survive (such as ownership, liability limits and governing law) continue after the account closes.

12. Changes to these terms

We may update these terms; material changes will be notified by email at least 30 days before they take effect. If you keep using QuoteKit after that, the new terms apply. If you don't agree, you can cancel or delete your account before the change takes effect.

13. Complaints and disputes

  • Please contact us first at info@jlivesolutions.co.za. We aim to reply within 5 business days.
  • If we can't resolve it, you may use your rights under the CPA, including going to the National Consumer Commission or a consumer court or ombud, or approaching the Information Regulator about privacy matters.

14. Law

These terms are governed by the laws of the Republic of South Africa, and South African courts have jurisdiction. You may also use a Magistrate's Court that has jurisdiction.